Returns and exchanges

You have 30 days from delivery to request a return. Items must be unworn, unwashed, with tags attached and in their original packaging.

How you are refunded

Valid returns are refunded as store credit, usable with no expiry date across the whole catalogue.

Damaged or defective items are exchanged for the same item while in stock, and refunded otherwise.

Where the law of your country of residence grants you a refund to your original payment method — this is notably the case of the fourteen-day right of withdrawal in the European Union — that right fully applies. Store credit never replaces it: it is offered, not imposed.

What cannot be returned

Items marked as final sale on their product page cannot be returned or exchanged, unless faulty.

For hygiene reasons, underwear and swimwear are only accepted in their original unopened packaging.

Timing

Store credit, refunds and exchanges are issued within 48 hours of your return being processed at our warehouse.

How to proceed

Write to us from the address used for the order, quoting the order number and the items concerned. We will reply with the steps to follow.